Privacy Policy

This Privacy Policy explains how SeedAudio.co ("we", "us", or "our") handles information when you visit seedaudio2.co, create an account, purchase credits or subscriptions, use the web generator, or call our API. Our service provides AI audio generation, including Seed Audio 1.0 today and upcoming Seed Audio 2.0 features described on the site.

Information We Collect

We collect information in these categories:

• Account information — name, email address, authentication identifiers, and profile details you provide at sign-up or in settings.
• Billing information — order history, subscription status, credit balance, invoices, and payment metadata. Full payment card numbers are processed by our payment providers and are not stored on our servers.
• Service usage — prompts, reference uploads, generation settings, output metadata, API requests, credit consumption, error logs, and support messages.
• Technical data — IP address, browser type, device type, operating system, timestamps, and cookies or similar technologies used for session, locale, attribution, and security.
• Marketing attribution — referral codes, UTM parameters, and acquisition channel data recorded at registration when available.

How We Use Information

We use information to:

• Provide, operate, maintain, and improve the website, generator, dashboard, and API.
• Process payments, grant credits, manage subscriptions, and send transactional notices.
• Authenticate users, prevent fraud and abuse, enforce our Terms and Acceptable Use Policy, and protect platform security.
• Respond to support requests and communicate about service changes, including Seed Audio 2.0 availability.
• Measure product performance, understand acquisition channels, and improve reliability.
• Comply with legal obligations and respond to lawful requests.

AI Processing and Third Parties

To deliver audio generation, we may send prompts, reference files, and related job metadata to supported AI infrastructure and hosting providers under contractual safeguards. We may also use payment processors, email providers, analytics tools, and cloud infrastructure vendors. These providers process data only as needed to perform their services.

We do not sell your personal information.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, locale selection, attribution, security, and basic analytics. You can control cookies through your browser settings. Disabling certain cookies may limit parts of the service.

Data Retention

We retain information for as long as your account is active and as needed to provide the service, resolve disputes, enforce agreements, and meet legal requirements. Generated content, prompts, and logs may be retained for operational, billing, abuse-prevention, or backup purposes according to our internal retention practices.

Your Choices and Rights

Depending on your location, you may have the right to access, correct, export, or delete personal information, or to object to or restrict certain processing. You can update some information in account settings. For other requests, contact us at contact@seedaudio2.co.

We may retain certain records where required by law, for billing, fraud prevention, or dispute resolution.

Children

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

International Users

If you access the service from outside the country where our infrastructure is located, your information may be processed in other jurisdictions where our providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page and, where appropriate, by notice through the service.

Contact

Questions about this Privacy Policy or our data practices:

contact@seedaudio2.co